Privacy Policy

Effective Date: November 15, 2024

1. Introduction

This Privacy Policy outlines how we, Storefront.com Online Inc. ("Storefront," "we," "us," or "our"), collect, use, and protect the information of users who use the Printsuite Shopify Plugin (the "Plugin"). By using the Plugin, you ("User") consent to the practices described in this Privacy Policy.

2. Information We Collect

  • Personal Information: When you install and use the Plugin, we may collect personal information that can identify you, such as your name, email address, and contact information. This information may be used to create or manage your account, verify your identity, and communicate with you.
  • Order and Product Information: The Plugin may collect data related to the products you create and sell, such as order details, product types, quantities, and customer shipping information. This information is essential to fulfill orders and provide accurate service.
  • Usage Data: We may collect non-personally identifiable data about how you use the Plugin, such as session data, IP addresses, browser types, and interactions with the Plugin interface. This data helps us improve the Plugin’s functionality and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the Plugin’s functionality.
  • Process and fulfill orders generated through your Shopify store.
  • Provide customer support and respond to inquiries.
  • Communicate important updates or changes to the Plugin, including new features or changes to policies.
  • Conduct analytics and research to improve the Plugin’s performance, reliability, and user experience.

4. Sharing Your Information

We may share your information under the following circumstances:

  • With Third-Party Service Providers: We may engage third-party vendors or service providers to assist with operations such as order fulfillment, analytics, customer support, or payment processing. These parties have access only to the information necessary to perform their functions.
  • With Shopify: As an integration partner, certain information may be shared with Shopify to enable seamless functionality, order processing, and other Plugin features.
  • For Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal proceeding, or request by a government authority.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, User information may be among the assets transferred.

5. Data Security

We take the security of your information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee its absolute security.

6. Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

The Plugin may use cookies or similar tracking technologies to store information and track your usage of the Plugin. Cookies help us improve user experience by remembering your preferences and tracking trends. You can control cookie settings through your browser, though disabling cookies may affect some Plugin functionality.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • Access and Correction: You may request access to or correction of your personal information that we hold.
  • Deletion: You may request deletion of your information, subject to certain legal or business requirements.
  • Withdrawal of Consent: Where we rely on consent, you have the right to withdraw it at any time. This does not affect processing conducted prior to your withdrawal.

To exercise these rights, please contact us at privacy@printsuite.com.

9. Children’s Privacy

The Plugin is not intended for use by individuals under 18 years of age. We do not knowingly collect or store information from children under 18. If we become aware of such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the Plugin’s interface and on our website. We encourage you to review this policy periodically. Continued use of the Plugin following any updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your information, please contact us at:

support@printsuite.com

or by mail at:

Printsuite
170 - 601 West Cordova Street
Vancouver, BC
Canada V6B 1G1

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By using the Printsuite Plugin, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, storage, and processing of your information as described.

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